Natalie and Barry Cantor, originally from Philly, moved to Washington, DC decades ago. When Barry passed away last year, Cantor wanted to organize a special gathering in the town where their story began.
Cantor has reserved a pavilion in Pennypack Park for a special gathering to reveal her husband’s gravestone. She paid the city $ 140 for the permit.
“We are Jews. It is our custom to unveil the tombstone approximately 11 months to a year later,” Cantor told NBC10 Responds.
Unfortunately, production of the headstone has been delayed due to COVID-19 and would not be ready in time for the rally.
Cantor contacted the City of Philadelphia to reschedule the rally, but the city denied his request. Nowhere on the permit does it say that the date cannot be postponed.
This answer did not suit Cantor. She tried to call Philadelphia Parks and Recreation, 311, and even the mayor’s office for assistance, but all phone calls and emails went unanswered.
She therefore contacted NBC10 Responds as a last resort.
“It seemed to me that your website was the most direct and useful of the websites of the different TV channels. So I contacted you,” Cantor said.
NBC10 Responds has contacted Philadelphia Parks and Recreation to see if the city can provide a solution for Cantor. A city spokeswoman said: “… staffing and internal communication issues caused us to miss the mark in this case.”
“After reviewing Natalie Cantor’s situation, we will be more than happy to respond to her request to move her picnic permit to a new date,” the city said. “In addition, our team met internally on the need to make accommodations in the future when special circumstances require.”
Cantor is happy to have contacted NBC10 Responds.
“I couldn’t have done it without you,” she said. “All the emails. All the calls. All the frustrations, and you got over them in such a respectful and quick manner.”
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